Search For
 

 
Classifieds

eBrandon > Classifieds > Jobs > Copy and Print Representative

 Ad Details
Position Copy and Print Representative
Employer Staples Brandon     (View all ads from seller)
Phone Click here to show number in this space
E-mail Use form below to e-mail
Location Brandon
Description

We are currently accepting applications for a Copy and Print Representative, available to work days, evenings, and weekends. A successful candidate typically has previous customer service experience in retail, administrative, or food services and has good working knowledge with the Office Suite (Word, Excel, PowerPoint).

Please apply online at careers.staples.ca for this position.  (No emails or phone calls please.)

 

 

Copy and Print Representative

Position Summary:

The Copy & Print Centre (CPC) Representative offers knowledge to support copy and print clients, applies intermediate technical proficiency and understands the goals for each shift.  Follows CPC processes and procedures and maintains operational integrity of CPC.  Routes sales and production through appropriate channels and understands the unique needs of Business and Consumer clients.  Has knowledge of solutions that meet the client’s needs and recommends products and services that support these needs. Maintains established client relationships by providing outstanding customer care.

 

Primary Responsibilities:

·         Urgently responds to customers in queue.

·         Provides accurate information to clients about CPC products and services, production capabilities, and order turnaround.

·         Executes production tasks such as processing customer orders in an efficient, accurate manner and paying close attention to detail and instructions, and managing the project while following proper production procedures (set up, quality control, and finishing).

·         Executes non-production tasks.  This could include CPC online dashboard maintenance, CPC appearance standards, and maintaining supplies.

·         Promotes the right production and sales channels that best support client needs.

·         Assesses who the customer is and applies the right service principles.

·         Refers high potential clients and more complex orders to appropriate CPC Associate

·         Assesses the client's requirements and make recommendations that add value to the client's project.

·         Asks the client if there's an upcoming project we can help them with.

·         Follows all correct cash register operations, and properly secures company funds and physical inventory at cash stations.

·         Has a complete understanding of all company policies and procedures related to their position, as outlined in the training checklist.

·         Identifies and communicates suggestions for improvements in the CPC.

·         Checks all sources of communication for information (white boards, bulletin boards, portals etc.).

·         Maintains general cleanliness of CPC workstations, according to company standards.

·         Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager.

·         As per policy, required to have personal bags (parcels, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. 

 

 
Qualifications
 

Basic:

·         Demonstrated selling ability.

·         Good technical proficiency with computers and Microsoft software applications would be an asset.

·         Comfort and knowledge working with print and finishing equipment would be an asset.

·         Ability to resolve clients concerns in a diplomatic manner.

·         Ability to engage clients in a friendly and professional manner.

·         Capacity to communicate with clients effectively using a variety of mediums.

·         Ability to work effectively with ongoing distractions is necessary.

·         Can engage appropriately and work as part of a team.

·         Capacity to work independently and seek out assistance as required.

  

Preferred:

 

Experience:

·         1-2 Years of Retail customer service is preferred.

·         Prior experience in a retail/commercial printing environment an asset

 

Education:

·         Working towards or successful completion of high school is preferred.

 

Additional Information:

·         Conditions of the work environment are such that minor stress or physical discomfort may occur. 

·         You are required to stand in a stationary position for periods of time. This would occur while working on various orders.

·         You will be exposed to moderately disagreeable levels of noise generated by the copiers and the ringing of the telephone and internal paging system.

·         A moderate amount of physical effort is required while stocking paper and copy supplies, you are capable of choosing when to stop and relax.

 

* Please note that candidates who wish to apply for the position will be requested to consent to having a criminal background check conducted on them.


 

Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537. 

 

Posted on 1/8/2017 2:14:14 PM
Expiry Date 2/8/2017
   
 Viewed 776 timesReport this ad Login to make ad a favourite Bookmark and Share
 
 Sponsored links

 
 Pictures of the item listed in this ad
Click on an image to view larger version
 
 Contact Staples Brandon

Fill out and submit the form below to send an inquiry in this ad
Your Name
Your Email
Message
  Remember my name, email address for future replies
Confirmation:
Enter the text as it is shown above   
If this is your first time using the classifieds please read the recommended safe practices at this link.
 
 Search

Keywords   Sort by
Category  


 
Recent/Popular Ads
 
 


 

   
 
Local Business Directory
 
 
JETSTREAM ROOFING
Need a new roof? Building a house? Have a leak? Jetstream Roofing does it all from Residential to Commercial Flat Roofing. Call today for a free quote or estimate! (204) 570-2864 More..
Waste & Recycling
Overland Waste & Recycling. Proud to be 100% locally owned and operating Waste and Recycling Company in Westman and Area. More..
Westman Security
Darren Hossack, Wade Davidson, and Bradley Adams are excited to provide security and home automation services with Westman Security & Automation! More..