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Position TeleService Representative
Employer Westoba Credit Union     (View all ads from seller)
Phone Click here to show number in this space
E-mail Use form below to e-mail
Location Brandon
Description

Are you a customer service professional who is looking for a new career in financial services? Do you provide solutions that will best suite the needs of your customer, making them feel like a person and not just a number?

If this explains you, then look no further! We are looking for an innovative, “outside the box” type thinker to support our Member Call Centre in downtown Brandon. If you’re a technology savvy person who takes exceptional pride in ensuring that your customers leave every interaction satisfied, then we want you to be a part of Team Westoba as we continue our journey of building a NIMBLE organization.

A typical day in the life as a TeleService Representative:

  • Provide members with information on a full-range of deposit, investment and lending products and services
  • Determine member needs by asking probing questions and diving deeper; present the appropriate product or service and refer to the appropriate partner when applicable
  • Assist members with their mobile/online banking needs; enable members with these alternative channels, explain the benefits and features while explaining how to safeguard information and ensure data integrity

What you bring to the table:

  • Formal post secondary education in Business Administration with a focus on Financial Services is preferred
  • Two years of professional customer service experience is expected for individual and team success in this role
  • Previous financial industry experience is considered an asset

We thank all applicants; however only those selected for an interview will be contacted.

For full details please go to http://westobacu.com/about-us/careers/

*** Position Open Until Filled

 

Posted on 11/19/2018 8:43:38 AM
Expiry Date 12/19/2018
   
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