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Topic: MTS Services Cutting Out???
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4/21/2015 10:50:45 PM
Member since:
Mar 2008
Total posts:1921
MTS Services Cutting Out???

Has anyone else with MTS tv and internet been having problems with their services cutting out??  
It started for me yesterday, of course watching the Jets game. The TV would randomly cut out for anywhere from a few seconds up to a minute or so, then start working again. The internet is acting up as well, lots of websites simply won't load, saying either some sort of error message or DNS probe finished - no internet. I have no clue what that means.  
Is what's happening to me an isolated incident or are many people having problems with MTS these past few days??

Wishin for summer

4/21/2015 11:49:46 PM
Member since:
Apr 2012
Total posts:351

Been following the mts facebook page. Its been an ongoing issue for at least a week if not longer!


4/22/2015 4:28:16 PM
Member since:
Aug 2011
Total posts:183

My cable was out this morning for a few minutes. My internet has been running extremely slow as well this weekend.  
Usually no issues


4/22/2015 5:12:16 PM
Member since:
Nov 2010
Total posts:2020

I have noticed my phone has been acting up lately. Not sure if it is the same issue or not. I work from home and have never had a problem but lately I can't seem to get much service in my basement. Like I said it has never been an issue before. My phone won't ring or show any calls but surprise I go outside and I get 2-3 voicemails from people that called.  
Getting frustrated.


4/22/2015 9:29:48 PM
Member since:
Jan 2010
Total posts:1935

If you follow their Facebook page they announce issues and when it is restored again. And lately my internet (wifi) has been going off all the time! It went out Friday, Saturday and Sunday. Some days it went off and stayed off. Other days it came on and off. Then one of those days my cell even had no service! What if I had an emergency? Maybe I should get a house phone but If it's MTS it could go off too lol. Thinking of asking for a credit cuz this is getting stupid. It's not just me but my work place relies on it for important things (health matters) so it really puts things behind.


4/22/2015 10:39:34 PM
Member since:
Feb 2011
Total posts:222
FIVE days and still waiting...

My landline hasn't worked for FIVE days right now. I called late Friday afternoon and MTS said they'd be out this past Monday. Monday and Tuesday with no MTS so I called this morning from the neighbour's. MTS told me that they had NOT received a report of our line not working. AND we have to wait until next WEDNESDAY (April 29?) to have MTS find time to come out and check. So basically almost two weeks without a working phone. and P.S. we live in a location where there is NO cell service!

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