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Discussion Groups: Travel


Topic: Hotel room booking
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novacane

1/9/2017 7:29:13 PM
Member since:
Nov 2013
Total posts:47
Hotel room booking

Has anyone ever booked their hotel stay through Expedia.ca? It says you can either pay right away or when you get to the hotel. How were experiences with this website?

headabovewater

1/9/2017 7:31:34 PM
Member since:
Jan 2012
Total posts:24
Expedia

Booked a holiday, with flights and hotel to NYC this past summer. Excellent experience, but read the fine print. No refunds, which caused a bit of anxiety, but they provide a concierge. I also book most of my hotels through them. Again, just make sure you read the fine print.

traveller

1/9/2017 7:56:51 PM
Member since:
Jun 2007
Total posts:8775
:)

  
headabovewater said "Booked a holiday, with flights and hotel to NYC this past summer. Excellent experience, but read the fine print. No refunds, which caused a bit of anxiety, but they provide a concierge. I also book most of my hotels through them. Again, just make sure you read the fine print. "

i have used them too but defiantly know the fine print  
 
lately tho for hotels i have used booking.com with good results, can book same hour too witch is nice

wonderment

1/9/2017 8:31:32 PM
Member since:
Aug 2014
Total posts:200
:)

Unless Expedia has changed you pay them and they pay the hotel. And your receipt will be from Expedia with the amount you paid them which is rarely tr price they pay the hotel. They basically buy a block of rooms at hotels for a cheaper price and then you buy from them at their price. Sometimes it's cheaper to go right to the hotel.

Adam

1/9/2017 8:37:28 PM
Member since:
Aug 2008
Total posts:14791
Expedia

I'd say pretty much every hotel I book involves at least searching through Expedia because it's such a good platform to see everything in one spot. Maybe half of my bookings are actually done through them with generally good experiences.  
 
For me it all comes down to:  
- Using an Expedia search to first narrow the field to a few hotels that I can get a good deal on that also offer free cancellation (I like to keep my options open in case a better deal comes up or plans change). I'm fine with paying right away as long as cancellation is free. Some hotels either do not offer free cancellation, or they want you to pay an excessive premium for the privilege. To make sure its apples-to-apples just remember when comparing that you want to get to what the bottom-line cost to stay in the hotel is. The taxes, resort fees, parking fees arent always apparent when first searching, sometimes you have to pay those fees separately to the hotel later.   
 
- reading TripAdvisor reviews like a madman to make sure there are no red flags about the properties I'm considering.  
 
- once I've identified a few places I'd want to stay, comparing Expedia's rate with what's shown on the hotel chain's website as well as other booking services like Booking.com. Pretty much all of them have a "best price guarantee" and if you dig well enough you can very often find a price inconsistency that gets you a better deal. Eg. if Expedia's rate wasnt the lowest, they match it and give you $50 toward a future booking. Or if the rate on Expedia (or Booking.com or elsewhere) is cheaper than what’s on the hotel chain’s website, the hotel usually has a price guarantee to make it worth your while by matching and beating the price. Recently lucked into a free night at a popular Winnipeg hotel by doing this.  
 
If your trip involves a flight you'll also want to check to make sure there isn't a can't-miss flight+hotel deal. I once got to stay in a hotel that would normally be way too rich for my blood just because there was a huge deal if you were also buying your flight through Expedia at the same time.  
 
Recently I’ve started to find that you can sometimes find a real good deal through Groupon that you wouldn’t get elsewhere. Worth a search when you’re comparing your options. Just make sure again that you’re verifying what you’re getting into as far as an extra money you’d have to pay… be it taxes, resort or parking fees.  
 
Feel free to post more about the type of search you’re looking at doing and maybe a few folks can offer a few more suggestions.  
 
Good luck!

Fishin Guy

1/9/2017 9:19:07 PM
Member since:
Dec 2005
Total posts:5648
...

I used Expedia once. I never use any sites now. I call the hotel direct and as for corporate discount and if that don't work ask what they give discounts on. Always seem to get a cheaper rate and no fine print.

stuff

1/10/2017 9:50:38 AM
Member since:
Aug 2009
Total posts:417
I haven't

used this option on Expedia as I often use hotels.com and have used the pay at the hotel option there. Works great. I always book a room that offers cancellation up to 24 hours ahead (which is often the policy of most hotels anyhow). I prefer hotels.com purely for the fact that I collect hotel rooms on a "punch card" and once I've staying 10 nights I earn a free night. And it's no joke, used my free night recently - just had to pay the taxes. I needed those 10 rooms anyhow so why not earn towards a free hotel room.

westwood

1/10/2017 10:15:03 AM
Member since:
Nov 2008
Total posts:169
Problem with Expedia...

This must just be a one off but I would hesitate to use them again. I booked a hotel room in Winnipeg and when I got there they had (2) reservations although I had only booked (1) room and was by myself. The hotel said that they couldn't cancel it and I would have to deal with Expedia. Expedia charged me for the (2) rooms and it took a lot of calls and e-mails to finally get them to cancel the second charge. It was very frustrating and time consuming and I wasn't sure at all that they were going to cancel the second charge.

lostsoul1

1/11/2017 1:18:15 AM
Member since:
Jun 2009
Total posts:120
..

I work for a hotel and we receive quite a few bookings through Expedia. Cancelling rooms through them are a pain in the ass. Hotel staff cannot modify or cancel reservations. Rates are not always cheaper on Expedia and may have hidden fees. It's great site if you travel to another country.

Truck Chick

1/11/2017 4:49:54 AM
Member since:
Jun 2006
Total posts:1841
Westwood

We had the opposite problem once - had my confirmation printed right in front of me (booked through Expedia) and the hotel swore up and down they did not have a room for us. On Labour Day week-end. In Regina. Right near the stadium.  
 
(Fortunately they had us wait - an hour - until check in time passed and gave us a no-show's room, but man, that wait sucked with two small kids. But Chris Cuthbert chatted with us, he was nice lol!)

traveller

1/11/2017 10:16:39 AM
Member since:
Jun 2007
Total posts:8775
:)

  
Truck Chick said "We had the opposite problem once - had my confirmation printed right in front of me (booked through Expedia) and the hotel swore up and down they did not have a room for us. On Labour Day week-end. In Regina. Right near the stadium.  
 
(Fortunately they had us wait - an hour - until check in time passed and gave us a no-show's room, but man, that wait sucked with two small kids. But Chris Cuthbert chatted with us, he was nice lol!) "

that would suck but i wonder what happened to the other person who did have a reservation? only 1 hour passed the check in time isnt a lot, when i book a room, which requires a CC so they can charge me for the room, i expect it to be available whenever i show up, 4pm to even 1 pm, tho if i know im going to be way late ill put that into the reservation  
 
i have phoned hotels before trying to get a price match with expidia ect but have always been told since they are a discount site they will not price match, citing that the terms aren't the same blah blah so i quite even trying, tho like adam says i use these sites to find out the options and who has availability in one place, booking.com has that too and so far always free cancellation, i was also happy that last time i needed a very last min booking i could use their app and walk into the hotel minutes latter saving 20%, something that wasnt possible with the other discount sites

 
 
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