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Full time Sale Rep - Red Wireless Rogers

  • $0.00
  • Brandon

Red Wireless is looking to add to our team starting January 2, 2019! Full time or part time available. Sales experience an asset. 

Please email resumes to allison.b@redwireless.ca or drop off in person at Rogers on 18th street across from the Keystone Centre. Only those considered for interview will be contacted. 

SUMMARY OF POSITION:

 

To provide an excellent internal customer experience that is unique to each customer at all times and to understand all aspects regarding the sales and servicing of wireless products related to retail.

 

KEY ACCOUNTABILITIES/ MAJOR JOB FUNCTIONS:

  • Comprehensive understanding of Key Performance Indicators including “The RED WIRELESS Way”, and RED WIRELESS Minimum Standards

  • Send customer’s devices to repair facilities for warranty and out-of-warranty work when needed and set them up with a courtesy phone to use in the interim

  • Keep the retail area clean, fully stocked, and merchandised properly (no empty accessory hooks, phone holders, price cards, proper collateral, etc)

  • Rogers Fasttrack/Success Factors training completed and up-to-date at all times

  • Participate in rotation of customers with rest of retail sales team (walk-in traffic)

  • Participate in team meetings

  • Maintain a positive attitude about your work environment and the organization

  • Show respect towards your team leader and management at all times

QUALIFICATIONS/ REQUIREMENTS:

  • Knowledge and excitement pertaining to wireless products and services (within 6 months)

  • Experience in retail sales an asset

  • Ability to apply subject matter knowledge to resolve general support issues

  • Ability to listen and communicate with both technical and non-technical persons

  • Act as a team member by providing information and support to all other team members

 

PERFORMANCE EXPECTATIONS/ JOB objectIVES:

  • To provide an excellent customer experience at all times

  • To complete the required amount of work on a daily basis

  • To work at a rate of speed and accuracy in accordance with agreed standards

  • To complete the required work in accordance with scheduled deadlines

  • To master the skills and obtain the knowledge necessary to complete your work

  • To minimize mistakes and make efforts to learn from them in order to improve

  • To anticipate problems and suggest ways to improve efficiency

  • To be where you are supposed to be when you are suppose to be there

  • To assist with tasks when asked by management



CORE COMPETENCIES:

 

  • Customer-focused

  • Team-oriented

  • Problem solver

  • Organized

  • Strong communicator

  • Committed

Pictures

 
ABOUT EMPLOYER

Red Wireless Rogers - Authorized Dealer

Ad Stats

492 views
Posted Tuesday, December 04, 11:20 AM
Expires in 17 days (Friday, January 04, 2019)

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