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Classified ad

Personal Lines Account Manager

  • $0.00
  • Brandon

Position: Personal Lines Account Manager

Location: Brandon, MB

Terms: Full time, permanent

Close Date: February 25, 2020

Salary: Dependent upon education and experience

At Guild Insurance Brokers, we strive to create a family atmosphere built on teamwork that gives employees a sense of personal satisfaction in accomplishments. We work hard to exceed customer expectations and build positive relationships with our clients, insurance industry partners and colleagues while offering our employees opportunities for growth and the means to share in the company's success. Guild Insurance Brokers emphasizes integrity and mutual respect and adheres to the Golden Rule - "Treat others the way you wish to be treated." As such, we take pride in giving back to our community and donating our time to a variety of charitable organizations and causes.

We are looking for a motivated team player who is committed to providing outstanding customer service and helping others. Our new Personal Lines Account Manager will be ambitious, passionate about the insurance industry and receptive to change. If you enjoy meeting new people, take pride in a job well done and like to have a little fun along the way, we want to hear from you!


  • Manage an existing book of Personal Lines business
  • Conduct annual reviews with clients
  • Prepare renewals and rewrite quotes (when required) and communicate with insurance company underwriters
  • Process insurance changes and cancellations
  • Explain payment options to clients and prepare new financing contracts, as required
  • Follow up with clients on outstanding payments
  • Claim maintenance - Gather information from clients, report claims to insurance companies/adjusters and follow up with clients on claim progress 
  • New business - Provide quotes and prepare new policies, as required (i.e. walk ins, referrals)
  • Pursue referrals
  • Keep insurance knowledge current through training, seminars, etc.
  • Attend meetings, as required
  • Assist in other departments (i.e. Auto department), as required
  • Saturday Autopac shifts, as per scheduled rotation
  • Other duties, as assigned
  • Maintain a positive attitude, "CAN DO" approach and high level of professionalism when dealing with customers and co-workers


  • Minimum Level 1 general insurance license
  • Minimum one year of insurance industry experience
  • Personal Lines experience would be an asset
  • Excellent customer service and communication skills
  • Well organized with excellent time management skills
  • Creative problem solver
  • Strong work ethic
  • Goal oriented with a focus on positive results
  • Ability to work independently, multitask and thrive in a fast-paced environment
  • Commitment to continuing education
  • Working knowledge of The Broker's Workstation (TBW) would be an asset
  • Strong understanding of Insurance Work Station (IWS) system and navigation


  • Positive work environment with a fun team
  • Rewarding career with opportunity for personal growth, continuous learning and advancement
  • Extensive in-house training
  • Competitive salary
  • Bonus and referral incentives
  • Commission opportunities
  • We pay for employee licensing and ongoing insurance educational courses (Fundamentals of Insurance, CAIB, CIP, CPIB, etc.)
  • Comprehensive benefit plan
  • RRSP/TFSA retirement savings plan
  • Health and wellness benefits

If you believe you have the skills necessary to succeed in the position described above and are interested in joining the Guild Insurance Brokers team, we invite you to e-mail your application to trae@guildinsurance.ca, mail to the address below or drop your application off at our office. Please include your resume and a detailed cover letter, explaining your reasons for applying and why you feel you would be a good candidate for the Personal Lines Account Manager role.

Guild Insurance Brokers                                                                                                           

Attn: Human Resources Advisor                                                                                                          

2830 Victoria Avenue                                                                                                                

Brandon, MB R7B 3X1

We thank everyone in advance for applying and wish to inform you that only those chosen for an interview will be contacted. 


 Guild/HMS Insurance Group
  2830 Victoria Avenue & Shoppers Mall Brandon, Brandon
 Ads: 0 (View)

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Posted Wednesday, February 12, 9:16 AM
Expires in 18 days (Saturday, March 14)

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