Customer Service Specialist
We're seeking friendly, organized, and enthusiastic Guest Services Specialists to join our team at neXgen, home of North America's first hologram zoo.
As a key member of our team, you'll provide exceptional customer service, ensuring unforgettable memories for our guests. This role combines elements of the Front Desk, Gift Store, and Birthday Party Attendant positions.
Key Responsibilities:
- Provide exceptional customer service, answering questions and addressing guest concerns
- Manage ticket sales, admissions, and sales transactions accurately
- Assist with purchases, provide product knowledge, and maintain store appearance
- Host and coordinate private events, such as birthday parties
- Maintain a clean and organized workspace, contributing to day-to-day cleaning duties
- Handle incoming customer inquiries via phone, email, and in-person
Requirements:
- Positive attitude, team player, and excellent communication skills
- Ability to multitask, work in a fast-paced environment, and adapt to varied shifts (including weekends and holidays)
- Outgoing, friendly, and enthusiastic with a passion for delivering exceptional customer experiences
If you are interested, please email your resume to nexgenfec@gmail.com - we look forward to hearing from you!
No phone calls please!
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Posted Wednesday, September 18, 3:12 PM
Expires in 12 days (Saturday, October 19)