FredFeb said "They were on the news today ... Just started processing requests from July 2023. People are now expected to wait 20-23 weeks for their new card.
You should be able to change ONLINE. "
Perhaps that's for newly born kiddos to be added to their parents' cards?
I say that because I just moved and did the online change of address form, and my new health card arrived in under 4 weeks.