Joined: Dec 2006
Posts: 452
management
Aug 27 at 11:34 AM
Speaking from personal experience 100% management problem , we went there and there was untrained overwhelmed staff they had to deal with menu items that weren't available , server had no help from management - took 3 hours to get meals and that is the wrong meals - manager wouldn't come out to solve the issue - if you want to be a very high priced restaurant you should have fully trained servers , a full menu as advertised and good food - imo none of the above was provided