Joined: Jun 2016
Posts: 20
RFnow
8/5/2019 at 6:28 AM
RFnow is vastly superior to Xplornet. They’re not even in the same league. It’s like comparing a Ferrari to a donkey cart.
I had the displeasure of experiencing xplornet for a couple months while waiting on RFnow to get municipality’s permits to lay cable in my area and, let me tell you, having no internet would have probably been better because I wouldn’t have had to be constantly aggravated by that joke of a service... and my house is literally a half mile direct line of sight to a tower.
The problem with xplornet isn’t that it’s not capable of the speeds they claim, it’s that it’s so inconsistent and dependant on traffic on the tower. Having a 25mbps connection is worthless if it fluctuates between 25 and 2 fifteen times an hour. It’s absolutely maddening. The support is useless. The techs seem like they don’t really know what they’re doing. I suspect that If it weren’t for the fact that many rural customers have no other options, they’d be going out of business quickly. I honestly hope RF ensures that.
Now that I’ve had RFnow for about a week I am very happy with the service. Consistently getting 100mbps up and Down give or take 10 mbps in either direction. Last night while downloading a 12gig patch it was running on average 110 mbps download. I can live with that.
The install tech was very helpful and told me to text him speed test results personally if I ever wasn’t getting speed and he’d tweak it remotely. That’s much better than being told ‘too bad, nothing I can do, the tower is overloaded’.
There’s an installation cost with RF now, and depending on what you have for wifi equipment you might need to upgrade that as well but it’s well worth it if you actually use the internet for anything more than looking up the weather.