| | | usually right said "We bought our son a iPhone 5c off ebrandon for his birthday and we want to get it unlocked but mts says we have to have they guy call and say we have permission to unlock it and we didn't get the guys name so we can't contact him..please help!! " |
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Is the phone originally w/mts? They will have to provide the unlock code. If they are saying the original owner has to contact them than that means that the phone is still on his account in some way. He would have to give consent so they know the phone isn't stolen and can be removed from his account.
When buying a new or used phone from here ALWAYS contact the service provider with the seller and check the serial number/IMEI before purchasing it. Its a bit of a pain but saves the headaches later on!