Joined: Aug 2008
Posts: 300
What model D-Link modem do you have?
3/25/2017 at 9:33 AM
The factory P/W setting is the last 5 digits of the S/N. Look on the bottom of the router.
If that doesn't work, there should be a "RESET" button on the back of the modem. I believe if you press that button (with the power on), everything will reset. Then start over from scratch. The password may reset to the factory setting, but I'm not sure.