Bluebell said "TCM are local, do the work onsite (some places send away for repairs( "
They are also faster. They also make beautiful jewelry. They also remember you every time you come in. He will give you a date when something will be ready and if you say you need it before that, he will get it done. Very nice local couple.
I had a watch sent away by Reesor's for cleaning - took six weeks and did not work when I got it back. It also cost me quite a bit, but I ended up being in my hometown when it stopped working a day later and took it to the jeweler their and he said there was so much oil and goop inside, it just would not work, so he ended up cleaning it for me properly and I waited a day.