Discussions

I know I’m not the only person who has experienced this. An item is advertised on-line as having a 100% Risk Free Purchase guarantee. The item is purchased and is not even close to what is advertised on-line. You contact the company and are told you have to ship (at your cost) the item back to China in order to get a refund. The shipping costs are half the original purchase price. My question is: How can this be advertised as 100% Risk Free when additional costs are involved in order to return the item?