This seems to have turned into a front load vs top load debate.
My experience: Hotpoint appliances did not cut it. The washing machine and both dishwashers required repairs before they were off warranty and it only got worse from there. I avoid Hotpoint (and sister brands) like the plague. Maybe they’ve gotten better; I have no urge to find out.
Our Frigidaire fridge and stove have been excellent for well over a decade. Our front load washer/dryer set is 11+ years old as well. They’re a Kenmore Elite T3 set...which is a Whirlpool duet with Sears’ modifications. They’ve been outstanding. We wash a tremendous amount of laundry and whether it’s a large load or a small load, they always perform well. The only issue we’ve ever had with it was our fault; my son washed his backpack, a loose pen got missed, it got through one of the holes (what are the odds) and jammed the pump. I never knew about the smell issues until I read about them on ebrandon. I never shut the washer door because I thought it might be hard on the seal.
We’ve also purchased a Kenmore elite dishwasher (also made by Whirlpool) that must be 7+ years and it hasn’t missed a beat. The office has a Whirlpool fridge that must be 7+ years and a Whirlpool stove we purchased in 2013 and we couldn’t be happier. Based on the above we’ll probably look at Whirlpool/Frigidaire (or Kenmore if Whirlpool/Frigidaire made it) for our next purchase.
We have a top load washer that was almost new at our office and I hate it with a passion. I think the quality of any machine is probably more dependent on the company that made it than whether it’s top load/front load. The rim and underneath the rubber on the top loading machine was just completely nasty. Our front load has never gotten like that and I don’t look at it very often.
As far as delivery/setup, we picked up the washer/dryer/dishwasher from Brandon Sears and installed ourselves. Everything else was from the Brick except for the stove from Leons; both delivered, I set everything up. Repairmen: I have no comment because we haven’t had to have any work done other than the pen incident and it was under Sears’s warranty. I don’t want to have to see a repairman…we live over an hour away from Brandon.