Discussions

Hi all my lady had her Sierra stolen yesterday in front of our house. She's going to mpi Tuesday any tips for dealing with them? We are kinda choked as it was a pretty nice truck just barely 2 years old. Thanks

did she have her keys in the car or doors unlocked. Curious to know, all cars require immobilizer..

All cars registered in winnipeg require one not brandon. To the op that sucks. I don't have any tips as I've never had a vehicle stolen. Hope it works out for you.

Prepare to be disappointed as you will never be able to replace your vehicle's value if it gets written off.  
 
If it doesn't, be vigilant and very particular. Try to keep the same agent at MPI, meaning only talk to the same person. Your truck should be as it was prior to the theft. Stay on them.

Will try and rip you off. It's what they do, make sure that you do your research on the make and model and have any papers you can with the work you put into it. And keep in contact with them. I'll see if my friend has an ebrandon account as she just recently went through this and had a lot of troubles with them.  

all cars after Sept 2007 have an immobilizer installed. so yeah you truck did have one.

if they do not find it within 30 days, its considered written off. If they do find it, and there is substantial damage, i believe you can ask for it to be written off... i did this a few years ago. My car was stolen and there was $11G in damage on it, which they were going to fix. I stated that I did not want it to be fixed, as obviously it was not driven nicely, and we didnt know what the engine was like at all. And they complied. Also, I have never really had a major fight on my hands regarding payouts. You need to know your stuff, and know what your car is worth. Ive always gotten what I needed to pay off my cars that have been written off. Plus if you financed through GMAC

Getty, Canada made it compulsory for vehicles to have one after 2007. Not that year of vehicle. Do some research. Car company's are actually required to put them in all vehicles after 1998. They can't "force" you to get one, they called me regularly trying to get me to put one in my old truck, I kept refusing and nothing happened, they still insured it, when it got into an accident they didn't just put one in, I didn't want it. They didn't do it.  
 
Wether they left the keys in it or not I'm sure they've learnt there lesson. But you know, maybe someone shouldn't have stolen it....  
 
Hopefully they find the truck so it makes it easier! I personally know two people who had there vehicles stolen and then recovered, one 3 provinces away! If you get your truck back, I recommend to choose to write it off (you have this option, or you can just keep it) a friend chose to keep her car and she had a million issues after with everything. They drove her poor car into the ground, I can only imagine what they'd do with a truck!

Do you have pics of the truck or a good description or even plate number (not sure if that's allowed to be posted?) that way people of Brandon can keep an eye out for it.  
 
Now for dealing with MPI, as much as I dislike dealing with MPI 95% of the time they are pleasant people to deal with. When my tuck was written off they did try and offer me a low offer, however I went on Canada trader and kijiji and westman autos and got print outs of vehicles similar to mine in a close area to myself and they upped the offer to almost double what the first offer was.  
 
If they find it and fix it, have a few mechanics inspect it. Sometimes if its driven hard it can put a lot of damage on u joints and differentials etc etc. Having multiple mechanics inspect it will help prevent some long term fixes.  
 
Good luck I hope things work out for you!

Maybe your escalade is on the list of most stolen vehicles. My husband and I both got new cars in the past year and neither have an immobilizer and no one has even suggested we get one. And yes they are both insured through mpi

Brandon police called this afternoon saying the truck was found in a ditch outside headingley. They aren't sure of the damages or particulars. It's sitting in the mpi compound and we'll be seeing an adjuster this week.

With dealing with MPI on stolen car claims, I found they were somewhat slow to respond and were cheap on me. When I lost a car a few years back and was recovered a week later in Winnipeg. Like the OP, it was sitting in a compound waiting for it to be picked up. However, no one from MPI in either in the Wpg or Bdn offices could tell me if the car was repairable, drivable or even assessed. They wanted me to make a trip into Winnipeg have it brought to a Wpg claims center then taken to a MPI approved repair shop to be determined how much work was needed to be roadworthy, because according to them the car "looked fine". But again, I was told to take a day off and drive in to book an appointment at a local claims center, a tow company and service place to arrange for all the work to be done in Winnipeg. I was taken back a little... Why the hell would I drive into Winnipeg and run all around there to fix a car that they won't give me a hint if it's worth fixing? Why would I waste a tank of gas, drive all over Winnipeg, making tow arrangements and a appointment with a unfamiliar repair shop, only find out it's written off? I told them this was stupid and a waste of my time & gas. They told me that's how it's done. I told them since that car has a claim on it and it is in their possession it was their responsibility to have the car fully assessed to determine if indeed it was to be written off. ...They refused. I then said I wasn't able to retrieve the vehicle from Winnipeg, especially if it wasn't drivable, that they would have to return it to Brandon. They were not impressed, ...but I stood firm. I wasn't going to do all that running around ...Especially without a car, plus if were to just end up as a write off. So they brought it back to Brandon. Fine my @$$! Big dents, the drivers door handle was pried apart, steering column destroyed, seats slashed and blood droplets everywhere! But, Autopac said they would indeed fix it! Then the dealership placed it on a hoist. And to everyone's amazement the entire undercarriage was thrashed from what is believed to be the result of going off-road or driving over curbs. The impacts were so severe, that the entire engine and transmission were pushed back several inches, ripped and cracked open that both transmission and motor oil had drained out! I'm so glad I didn't take their first recommendations and wasted a trip and end up making future trips for a car that's not repairable.  
 
My advise... Have MPI bring the vehicle back to Brandon. Don't let them convince you that you have to go there and have all the work done there. You shouldn't have to retrieve your car. ...that's what the insurance is there for. They'll try to convince you "that's how things work", but it's not! I don't care if my car was found in Vancouver or in Alexander, if they so convinced that it's going to be fixed... Bring it home! Those shipping costs should be considered as part of the claim. Don't get tricked into going out of your way just to save them money.  
 
Just my opinion, I could be wrong  
 
 
 
Edited by snowman5, 2015-11-22 20:50:41

Mpi has agreed to tow the vehicle back to Brandon here. We'll let you all know how it turns out.

if for some reason you aren't getting any satisfaction from the mpi agent you are dealing with, don't be afraid to ask for their supervisor.  
Stand your ground! We had one dealing a few years ago where the agent just wouldn't budge, and after dealing with "higher up", we got a much fairer settlement.  
Good Luck!

Don't ever take the first offer made by MPI for a written off vehicle. It is always low. Know the value of comparable vehicles in a RETAIL environment and go by that. If it was repairable, once fixed it can sell for that RETAIL cost. There is no reason why you should take a loss on a write off.

Someone broke into shop found set keys stole my pick up put 2000 km on it did drugs in it was stuck with it smashed it up but I have new car protection but the said they will fix it I was shocked and they fought the kid good old justice system he prob out stealing more stuff I gotta deal with this so now this truck isn't new to me anymore and now it theft recovery so my resale just dropped how much what do I do. Do I need a lawyer cuz I'm thinking going that way that's not fair u pay how much for insurance and some stupid kid gets to joy ride laugh about it and wreck a nice vehicle .... If anyone has good lawyer let me know

you are supposed to have lose of use coverage up to $34 a day,$1020 max when the vehicle is stolen just with your basic premiums but trying to get them to confirm that can be a huge hassle  
 
mpi can be extremely slow with other issues too and making sure you know the value of your vehicle is defiantly worth it, in the end most of the workers are polite decent people but they have a job to do, just make sure there interests and yours meet in the middle and you should do ok, its just a hassle  
 
ps, the fact that the keys are in it is irrelevant as it is illegal to steal the vehicle. Im sure one day they may try and deny claims made like that but not yet

Everyone been so good about it to now they wanna fix it I don't want it dono where it been I bought new vehicle to have new vehicle only me driven and now it's been bagged and I know it has cuz if I boosted cars I'd do same thing lol I know they got jobs in keeping my cool but it's hard cuz u wanna ask them would u want ur vehicle back after it been trashed