Irie Mon said "So when you have an item in need of repair and the part is back-ordered and coming from the States, is that C & C's fault? C & C have been around for many many years. You don't stay in business that long with a poor reputation. C & C is a reputable company, no need to slander them when it's something beyond their control. "
Exactly. C&C is a reputable company that has been around for years. They try their best and sometimes things are just out their control, especially in the current times we are living in. I've had mostly good experiences and even in the odd not so good one they have been more then accommodating and made it up to me. Likely why I keep going back to them. Talk to them and ask questions and they will let you know.