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Classifieds- BellMTS email issue found and fixed

Classifieds- BellMTS email issue found and fixed

Adam

Joined: Mar 2005
Posts: 15663

Adam
Joined: Mar 2005
Posts: 15663

Classifieds- BellMTS email issue found and fixed
10/27/2022 at 5:17 PM

Just a heads up for anyone that has a @mymts.net or @mts.ca email account. An issue has been identified in recent days that had been inadvertently flagging messages sent through the classified system to holders of those email addresses as spam in some situations. After corresponding with the good folks at BellMts, the issue has I'm told been found and corrected.

If anyone runs into any other hurdles don't hesitate to drop me a note!
kevin89
Joined: Feb 2010
Posts: 227

kevin89
Joined: Feb 2010
Posts: 227

Gmail
10/27/2022 at 7:15 PM

Ive had this issue using my Gmail as well as my mom's Gmail trying to send a message about a classified ad
Adam

Joined: Mar 2005
Posts: 15663

Adam
Joined: Mar 2005
Posts: 15663

Gmail
10/28/2022 at 12:45 AM

I see tons of Gmail ad confirmations over the past couple days in the system so looks like no widespread issue. If u drop a note through the contact link we’ll sort out what’s happening in your case. One thing with Gmail is to be sure to check the "Categories" folder since in some cases messages get placed there.
Adam

Joined: Mar 2005
Posts: 15663

Adam
Joined: Mar 2005
Posts: 15663

BellMts
11/9/2022 at 5:47 AM

Found and fixed one more issue that will have effected some BellMTS email users over the past few days. If you had posted over the past few days with a BellMTS email account and not received a confirmation email, please try re-posting and all should be good!
tlr
Joined: May 2010
Posts: 633

tlr
Joined: May 2010
Posts: 633

.
11/9/2022 at 7:42 AM

You will be hoping that is the last one, Adam!
braid
Joined: Apr 2010
Posts: 5434

braid
Joined: Apr 2010
Posts: 5434

Bell email
11/10/2022 at 10:12 AM

Easy fix.. simple.
Bring IT back to centers in each province .
Adam

Joined: Mar 2005
Posts: 15663

Adam
Joined: Mar 2005
Posts: 15663

Email
11/10/2022 at 12:01 PM

braid said "Easy fix.. simple.
Bring IT back to centers in each province . "
Its not so much a Bell problem as a rotating problem that website operates have to always do best to stay on top of. Have had to work out similar with just about every email provider over the years and appreciate how responsive BellMTS was to work with on seeing this one through!