Discussions

Home
Discussions
Brandon Chatter
Westman Internet outage?

Westman Internet outage?

Adam

Joined: Mar 2005
Posts: 15663

Adam
Joined: Mar 2005
Posts: 15663

Westman Internet outage?
12/7/2018 at 1:31 PM

Going to be a tough question to read and answer for some, but wondering how many folks with Westman internet are down right now? Both myself and a family member in another part of town are both online as of the last 10 min or so. Their main phone number is I assume getting a lot of calls as it’s just a busy signal.
KeithSherwin
Joined: Mar 2017
Posts: 21

KeithSherwin
Joined: Mar 2017
Posts: 21

MTS is Up
12/7/2018 at 1:33 PM

Even though it sux.
saturdayx
Joined: This month
Posts: 38

saturdayx
Joined: This month
Posts: 38

12/7/2018 at 1:33 PM

Ours is down too. North hill area.
Fondue
Joined: Apr 2007
Posts: 1240

Fondue
Joined: Apr 2007
Posts: 1240

.
12/7/2018 at 1:34 PM

West end. Down.
CL
Joined: Nov 2007
Posts: 2625

CL
Joined: Nov 2007
Posts: 2625

12/7/2018 at 1:35 PM

Downtown for me and I'm downtown
Simonwalcal
Joined: Mar 2012
Posts: 839

Simonwalcal
Joined: Mar 2012
Posts: 839

. . .
12/7/2018 at 1:36 PM

That explains that. Internet and phone are down, cable is fine. Brandon.

Thought the node might be frozen up. Apparently much worse than that :.
Adam

Joined: Mar 2005
Posts: 15663

Adam
Joined: Mar 2005
Posts: 15663

Using phone for internet
12/7/2018 at 1:37 PM

Hoping to get a hold of someone for an update, but FWIW for anyone that doesnt know how here's the link for how to setup your iPhone as a personal hotspot (keeping in mind that it'll use your cell phone plan's data:

https://support.apple.com/en-ca/HT204023

I know squat about Android but this link looks to describe the same on it:
https://www.lifewire.com/use-your-android-phone-as-a-portable-wi-fi-hotspot-2377915
Simonwalcal
Joined: Mar 2012
Posts: 839

Simonwalcal
Joined: Mar 2012
Posts: 839

. . . jdj
12/7/2018 at 1:37 PM

Simonwalcal said "That explains that. Internet and phone are down, cable is fine. Brandon.

Thought the node might be frozen up. Apparently much worse than that :. "

Also, downtown.
M++
Joined: Oct 2010
Posts: 2

M++
Joined: Oct 2010
Posts: 2

Out in Rivers
12/7/2018 at 1:37 PM

Internet is out in rivers. Phones at wife's work is out - got through to westman tech - no ETA on repairs but they are aware

CL
Joined: Nov 2007
Posts: 2625

Joined: Nov 2007

Posts: 2625

12/7/2018 at 1:39 PM

Adam said "
Hoping to get a hold of someone for an update, but FWIW for anyone that doesnt know how here's the link for how to setup your iPhone as a personal hotspot (keeping in mind that it'll use your cell phone plan's data:

https://support.apple.com/en-ca/HT204023

I know squat about Android but this link looks to describe the same on it:
https://www.lifewire.com/use-your-android-phone-as-a-portable-wi-fi-hotspot-2377915
"

Seriously not recommended if you have Flat Rate Data (without tethering) on Bell MTS or Telus, you'll be charged per kilobyte

Adam

Joined: Mar 2005
Posts: 15663

Adam

Joined: Mar 2005

Posts: 15663

Data

12/7/2018 at 1:41 PM

CL said "

Adam said "

Hoping to get a hold of someone for an update, but FWIW for anyone that doesnt know how here's the link for how to setup your iPhone as a personal hotspot (keeping in mind that it'll use your cell phone plan's data:

https://support.apple.com/en-ca/HT204023

I know squat about Android but this link looks to describe the same on it:
https://www.lifewire.com/use-your-android-phone-as-a-portable-wi-fi-hotspot-2377915

Seriously not recommended if you have Flat Rate Data (without tethering) on Bell MTS or Telus, you'll be charged per kilobyte "

absolutely... know what you do and dont get with your plan before doing and dont even think about streaming video!
In my case with my plan with my provider it just comes off of my regular monthly data which I never get anywhere near close to using unless on holidays. As long as its a short-term thing there are a lot of things folks can wait for. In my case for work, every half hour offline is a half hour of less productivity!

Adam

Joined: Mar 2005
Posts: 15663

Adam
Joined: Mar 2005
Posts: 15663

Back
12/7/2018 at 1:47 PM

And we're back (at my place at least). That was quick... thanks to everyone that would've played a part in responding and getting back up in what appears to be short order!
Adam

Joined: Mar 2005
Posts: 15663

Adam
Joined: Mar 2005
Posts: 15663

Statement from WCG
12/7/2018 at 2:14 PM

A statement from Westman Communications Group:

"Our technical team has resolved the issue. Our apologies to the customers who were impacted. If you are still experiencing an issue, please try rebooting your modem, or call a technical service representative for assistance at 204-725-4300.
We thank you for your patience and understanding.