Joined: Oct 2006
Posts: 1677
Camping Reservation Blues
7/3/2007 at 10:01 PM
So, as many other people have probably already done so, we made our booking for our tent site for X-Fest at a well known campground in the area shortly after we purchased our tickets.
Having sent my credit card information on an application to the website I was sent to from the X-Fest site, I hoped to recieve a call back. However, I did not. So, after I try for three hours to get through to check on where my booking information has gone I am informed that they no longer use that email account. Great, so where did my credit card information go?
I understand with all the changes going on that it must be pretty hectic. But seriously.
Anyhoo, so I book my campsite and confirm with the girl on the phone that I indeed had a meadow tenting site, complete with firepit and picnic table for the sort of rediculous price of $23 a night. Fine by me, will cost the same in cab fare by the end of the weekend anyway. According to the site, there would also be free camping and minigolf for everyone staying in the campsite.
Three weeks later, they have a new website with some new information. I email to inquire, only to find out that we quite possibly do not have the luxuries of a firepit and a picnic table that the meadow site would have provided, but instead are placed in 'festival camping'... jammed in a free for all in one of three baseball diamond fields. No firepit, no space from our neighbors, no quiet, no picnic table, no little security buffer.
So, as I correspond back and forth through emails with the business, I wonder to myself whether or not I should just suck it up and pay the cab fare. But one thing is for sure, I've been charged $57.40 for two nights camping which I haven't even experienced yet. Camping in which I will be crammed with 300 other tents and a bunch of rowdy drunkards that I'm sure will invade our privacy after the bands have finished playing for the night.
I don't mean to harp on the business, I understand that its tough to undergo change like they are. But at the same time, get with it before you scare away more customers than you attract!