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I know this topic has been discussed numerous times and yes I have read the previous threads. About a year ago I switched from Westman to MTS Total Home or whatever. It bundled my cell and internet for about $110. But it seems like the internet is terrible. Speeds are slow in the morning, dinner time and when I am streaming music it constantly buffers. My speed tests are always inconsistent at best. I've called the help desk and like usual everything is ducky on there end and they have no idea why I experience slow speeds, dropped signal, buffering etc.  
 
Just curious if anyone else notices a difference. I noticed today is Westmans last day for the promo and was debating switching back. What else does every one else think? Westman or MTS??  
 
Edited by RustyTrebourne, 2016-12-16 07:56:22

I have MTS 25 and it gets a very consistent 27 Mbps in speed tests. Have you tried talking with MTS to see what the problem is? Does it happen on all devices, or WiFi only?

What type of phone do you have? The only reason I ask is because we've had issues with MTS for a couple of months, and had three service calls. The last service call, the guy asked what kind of phones we have, and we have iPhones. Turns out, iPhones like to hog all of the bandwith off of MTS routers! So, they ordered a WiFi extender, came in and installed it, and we've been getting our 50mbps since!  
 
I called them and told them it was fixed, and they waved my three internet bills where I'd had the service calls! I was actually surprised.  
 
Have you had any service calls? Has MTS been contacted? I've honestly seen from working in internet before (not for MTS) that people will complain and go off about their speeds, and that they haven't had what they've been paying for for months, and then say "well I never called you to fix it, but cancel my internet."  
 
If MTS hasn't come out to do a service call, I'd honestly talk to them and have them come out and look. We've always had a great experience, and I'd never go back to Westman.  
 
**sorry for the long post!**

With Westman, but after a service call to replace a faulty cable and a thorough testing of the WiFi I haven't had issues since. There is a lot to be said for the customer and technical services that they provide. Won't be going back to satellite or changing to MTS/Bell for that very reason.

We are currently with MTS and our internet is awful. Consistently buffering when watching Netflix. Call their service almost monthly and they switch channels and it helps for awhile. Service tech on the phone said he would send a serviceman to install a booster. The showed up walked around the basement and said a booster won't help because we have a steel beam and left. So called again and they took $20 off our tv internet bill for 6 months which is fine but if it only works occasionally MTS could be free and still not worth having if it only works when it wants to. Our plan is to switch to Westman as soon as our 2 cell phone contracts expire then we will switch cells to Rogers and tv and internet to Westman.

Ultraguy - Did you actually read what I posted?  
 
InfinitGirl - It's not my phone its my internet. Phone works fine. And yes , as I said I have called them numerous times. They say they don't know why. I've tried a new modems etc.  
 
CBS - Thanks for the reply. Most of my stuff is wired, couple devices on wifi. Same issues wired or wireless.  
 
Best City - Ah some people do read; thanks for responding to what I asked. Netflix, KODI, even the kids PS4. Buffer, dropped signals, slow speed to no speed. Rebooted router. Called tech. It's just poor, poor, poor. I guess the old adage proves true - you get what ya pay for...er well unless you have MTS internet then you don't get what you pay for!!  
 
Called again. Sending a "Tech" today. Coming between 9 and 5. Good thing I have nothing better to do today then sit and wait for the tech.  
 
Bah Hum Bug

Contacted MTS and they gave me some canned garbage answer. My connection would slow so I check it and I was getting 3Mbps on a 25Mbps line.This has been happening off and on for months, so bye bye MTS and back to Westman for internet.

RustyTrebourne said "Ultraguy - Did you actually read what I posted?     InfinitGirl - It's not my phone its my internet. Phone works fine. And yes , as I said I have called them numerous times. They say they don't know why. I've tried a new modems etc.     CBS - Thanks for the reply. Most of my stuff is wired, couple devices on wifi. Same issues wired or wireless.     Best City - Ah some people do read; thanks for responding to what I asked. Netflix, KODI, even the kids PS4. Buffer, dropped signals, slow speed to no speed. Rebooted router. Called tech. It's just poor, poor, poor. I guess the old adage proves true - you get what ya pay for...er well unless you have MTS internet then you don't get what you pay for!!     Called again. Sending a "Tech" today. Coming between 9 and 5. Good thing I have nothing better to do today then sit and wait for the tech.     Bah Hum Bug "

I read most of what you posted. I get more than what I pay for with MTS. 90% of the time when I help friends with "Internet" issues, it's actually their WiFi configuration that's the problem. Dropped signals on your end seems to indicate that you are having Wifi issues.  
 
Edited by ultraguy, 2016-12-16 10:42:31

The phone will work just fine, because it hogs all of the bandwidth from your router. We had to install a dual band (which was provided free from MTS) because our phones were hogging everything and then leaving nothing behind for our computers/other devices. As soon as we'd hardcore, the problem would be solved. (Have you tried that?)  
 
It took several service calls until an amazing technician from myITsource came out and figured out the problem. (Thanks Dusty!!!)

I recently switched from MTS to Westman for my cable, internet and landline. I had no problems with Westman for internet and getting 28Mbps consistently. I do run my cell phone through the router.  
 
If nothing else, I rather support somebody local and not have to deal with the MTS / Bell merger which will happen at some point.

The company is extremely solid and growing in leaps and bounds according to their recent mailed out 2016 Annual Report. They have financial statements posted line by line, which is something I never get with MTS. I like their community involvement, advancements and the investments they make in not only Brandon, but rural Manitoba as well. Equity doesn't hurt as well.  
 
 
Have been with Westman Communications for years and I like to see where the company stands each year, which I get with their Annual Report each fall. Service is good, internet speed is great...no complaints.  
 
Best luck in your decision. Every person is different.

I have been with MTS for years and had no trouble. Actually, I did at the very beginning but the MTS tech came by and fixed my phone line. Apparently, one of the line was exposed and had a bit of rust on it. No problem ever since and I don't have a superspeed internet package. Speed test shows I have about 5-8mbps down.