We are looking for an enthusiastic leader to join our amazing Culinary Services team as our Head Server! The ideal candidate would be interested in working with seniors, leading a great team of servers and have previous serving, food service or health care experience.
This position works 40 hours per week (full-time), every other weekend, and works both our day (6:00am - 2:30pm) and evening (11:00am - 7:30pm) shifts. Starting at $19.50 per hour, eligible for benefits after probation.
Please send resume to: jody@rotaryvillas.ca. Only selected candidates will be contacted.
QUALIFICATIONS
Required:
- Possesses a high school diploma (Grade 12).
- A current and clear Criminal Record Check including Vulnerable Sector Search, Child Abuse Registry Check, and Adult Abuse Check.
- Current CPR and First Aid Certification required or must be willing to obtain upon hire.
- Fully vaccinated against Covid-19.
- Possesses excellent organizational, time management and multi-tasking skills.
- Physical and mental health to meet position demands.
- Ability to maintain a high level of accuracy and confidentiality.
- Customer-focused attitude.
- Great attention to detail.
- Genuine interest in and concern for residents.
- Must have good attendance in present position.
- Demonstrated ability to verbally communicate in English.
- Demonstrated ability to read and understand written and verbal instructions.
- Ability to establish and maintain positive working relationships.
- Maintains a professional appearance.
- Possess excellent organizational skills.
Preferred:
- Minimum of 1 year experience in the provision of dietary service
- Previous leadership experience
- Possess current Food Handling Certificate
MAJOR DUTIES & RESPONSIBILITIES:
- Works alongside the Culinary Services Coordinator to ensure residents and visitors are provided with a satisfying dining experience
- Oversees and coordinates the serving staff to ensure high standards of service, quality and compliance with Rotary Villas policies and procedures.
- Takes meal orders, trays the meals as prepared by the kitchen, and delivers to the tables in the dining room in a timely manner.
- Develops server checklists to meet organizational standards and ensures detailed and accurate documentation.
- Ensures the cleanliness and organization of the Dining Room, Bar, Private Dining Room, and servery areas.
- Adheres to ?Food Safe? food handling/sanitation procedures.
- Ensures the appropriate use of chemicals to clean and sanitize surfaces, dishes, cutlery, equipment, and surroundings.
- Uses supplies in a cost-efficient manner and advises manager of required supplies and abnormal usage.
- Creates a comfortable dining environment for residents and guests through friendly and professional interactions.
- Escalates and communicates resident and visitor culinary and dining concerns to Culinary Services Coordinator.
- Supports continuous quality improvement in the culinary department.
- Reports equipment malfunction and/or repair needs.
- Attempts to resolve problems in a timely manner, and to the satisfaction of all parties.
- Communicates to Culinary Services Coordinator or designate shortages of supplies, prior to order deadline.
- Makes suggestions for operational changes to increase standards and to improve quality.
- Orientates/supports new staff in their job responsibilities and reports need for additional training to Culinary Services Coordinator, as required.
- Utilizes professional communication to establish a working relationship with residents, families and co-workers for the purpose of meeting the resident?s needs, ensuring respect, dignity, individuality of each resident and staff member.
- Protects confidentiality of residents, staff, and activities of Rotary Villas at Crocus Gardens.
- Protects own health and health of others by adopting safe work practices, reporting unsafe conditions immediately, and attending all relevant in-services regarding occupational health and safety.
- Participates in continuing education/in-service programs relevant to role, to ensure skills and abilities are maintained and enhanced.
- Performs other related duties as required to assist in the provision of quality services to the residents of Rotary Villas at Crocus Gardens.
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