Discussions

Home
Discussions
eBrandon
eBrandon maintenance today

eBrandon maintenance today

Adam

Joined: Mar 2005
Posts: 15663

Adam
Joined: Mar 2005
Posts: 15663

eBrandon maintenance today
7/2/2019 at 9:44 AM

Good morning all,
As you might’ve noticed a slowdown has crept into the site since yesterday resulting in varying levels of usability. It’s not you, it’s me... I’m working on it this morning and if necessary into the afternoon. While I do that you may continue to notice intermittent issues with the site responding as quickly as I like it to on a normal day. Apologies for any inconvenience and thank you for your patience in the interim.. I'll post more updates as I sort things out!
Adam

Joined: Mar 2005
Posts: 15663

Adam
Joined: Mar 2005
Posts: 15663

Site
7/2/2019 at 10:33 AM

A little better at the moment... will continue to monitor throughout the day and go in with the expectation of the odd hiccup as tweaks continue!
Adam

Joined: Mar 2005
Posts: 15663

Adam
Joined: Mar 2005
Posts: 15663

Debugging
7/2/2019 at 6:26 PM

Hit a bad patch late in the afternoon as I work towards sorting out. Currently working on narrowing which site section is causing the slowdown. For the next half hour or so I have the site only running the classifieds, buzz and discussions to monitor how it handles just those core sections. Will slowly add the rest until the culprit shows itself! thx again for your patience
Outoftownie
Joined: Jul 2014
Posts: 25

Outoftownie
Joined: Jul 2014
Posts: 25

eBrandon iPhone app
7/2/2019 at 6:42 PM

My app quit working today so I tried to redownload it. But it’s not in the App Store anymore?
Adam

Joined: Mar 2005
Posts: 15663

Adam
Joined: Mar 2005
Posts: 15663

Support
7/2/2019 at 6:44 PM

Howdy!
If you could send a contact/support link i'll look at. Focused on the speed issue this evening. thx
Viv
Joined: Jun 2012
Posts: 562

Viv
Joined: Jun 2012
Posts: 562

App
7/2/2019 at 6:50 PM

My app also quit working today.
Adam

Joined: Mar 2005
Posts: 15663

Adam
Joined: Mar 2005
Posts: 15663

App
7/2/2019 at 6:58 PM

As far as app itself temporarily not working, it was one of the features for a couple hours that I had to disable while I narrowed in on what was causing the larger slowdown. I just re-enabled... fingers crossed that it doesnt slow things down!

Re app store, it should be back for download any time if not already.
Outoftownie
Joined: Jul 2014
Posts: 25

Outoftownie
Joined: Jul 2014
Posts: 25

App
7/2/2019 at 9:02 PM

EBrandon app still not available in the App Store. Will continue to watch for it.
Adam

Joined: Mar 2005
Posts: 15663

Adam
Joined: Mar 2005
Posts: 15663

Other pages
7/2/2019 at 9:08 PM

Events section now fully re-activated. Main weather page and main obits page also enabled again. Just a few smaller sub-pages I'm monitoring tonight and into tomorrow!
Cotton03
Joined: Feb 2019
Posts: 59

Cotton03
Joined: Feb 2019
Posts: 59

Still not working
7/3/2019 at 10:49 PM

How long before the site is fully working again
pussorboots
Joined: Jun 2009
Posts: 167

pussorboots
Joined: Jun 2009
Posts: 167

Messages
7/4/2019 at 9:55 AM

I can’t log in to my messages at all. Keeps saying I have successfully logged out.
Adam

Joined: Mar 2005
Posts: 15663

Adam
Joined: Mar 2005
Posts: 15663

Site
7/4/2019 at 11:51 AM

Should be all good to go now, just copied over a few smaller files in non-primary site sections. Closing this thread so as to avoid confusion, but if anyone experiences any support-related issues dont hesitate to drop me a note through the contact link. thx!