Discussions

Is there anyone else have isdues to get on rhe My Service Account to do their report..I've tried and no luck..tia

The system has been hacked and was shut down as a precautionary measure.  
 
https://www.cbc.ca/news/politics/canada-revenue-agency-cra-cyberattack-1.5688163

Thnx..never saw that article.  
Good to know.

I had to open service Canada by created a login through the gkey or whatever it said. I then could fill out my cards for this reporting period

To be clear, the CRA itself doesn't appear to have been hacked.  
 
From the article, it was a "credential stuffing" attack where they get in using a password that the victim has reused on another site. This is why one should NEVER reuse the same password on multiple sites. That other site was hacked, the passwords were stolen, and then they tried those same username/password combos on the CRA or GCKey(bank) site logins.  
 
Use a password manager. Lastpass and KeePass are just two great examples... of course use a strong, preferably random, password as the master password on a password manager.

Working for everyone now?

...CRA doesn't ask a security question when logging in? I know you can turn this option off. However they do ask 5 questions when you sign up but that are never used...

Does anyone know if the My Canada accounts are available yet?

So now logging in and no gckey available and can’t access through CRA. Can’t figure out how to use this login partner crap- anyone know how? We bank through a credit union so not on the list.

I had no issues yesterday signing in GC Key was still working but had to answer 3 of my questions from years ago , about time they took an extra step.  
It did show that you could not "temporarily" access CRA through it  
 
It says both are now temporarily unavailable. Maybe they are doing some updates before next CERB which is available after August 31  
 
Logging in through bank is fairly simple you use same sign in info you use for banking but i see not too many Credit Unions listed.  
 
Hopefully back to normal Monday when people start filing for the CERB  
 
So just for curiosity I just logged in through my bank and had no issues BUT same thing cannot access CRA at this time.  
 
Edited by Mac72, 2020-08-28 16:26:34

Every way and no luck. Our credit union is not listed. Phone in to fill out my cards. What a royal pain. Hopefully it’s fixed soon