Discussions

Does anyone else have issues with BellMTS internet around 11pm for the last couple nights at least my internet has slowed down to a crawl and they say it is nothing on their end. I am right next to my router and I have a signal booster. every 5 min the signal seems to cut out and I cannot even watch my roku as it is wireless.  
 
It has happened many times before but nothing seems to be done by it. I cannot even play Microsoft solitaire on my computer as it is so slow during this time.

I am not very technical, but I would just like to say, that playing Microsoft Solitaire on your computer has nothing to do with your internet. You can play that without any type of internet connection (I used to play it while I was waiting for songs to finish downloading when I had dial-up internet). If Solitaire that comes with every Microsoft comouter is running slow, and only at 11pm, my guess is there is some sort of virus check or something running in the baclground (update? ) at that time that is interferring. Again, I could VERY much be wrong regarding that, but for a program that doesnt use internet to run slow, that is something with your computer.

Well it is not my computer, the TV (which is Bell) is constantly cutting out. and as we found out when they had turned switched off our wifi at our house for some reason when they were installing it next door (we called in on cell phones and they said all services were working but we had no TV, internet and land line) everything in run through the internet in the home. And yet we have called in and they still won't send anyone over!

First thing to consider is whether you are on Copper Wire or Fiber Optic. Fiber is extremely fast and shouldn't cause any throttling issues. Copper Wire, however, is a bottle neck. The more people in your area that are using the internet will throttle the amount of data throughput to your network.  
Second, are you running on WIFI or are you wired through ethernet? WIFI is convenient, but it will always be slower than a physical connection. If you can get some RJ45 cables (Ethernet) and plug your devices directly into your router, that will help increase the speed and reduce any WIFI interference.  
Another thing to think about is where your Router is situated. If it is in a cluttered area with a large amount of electrical devices/wiring in the immediate area, those devices might be interfering with the WIFI signal. Everything with an electrical current gives off Electro Magnetic Interference (EMI). Having too much power hungry devices around your router is comparable with putting your router inside of a microwave.  
 
Those are just a few things off the top of my head, if you continue having issues afterwards, then you may have another issue. Information Technology is a fickle thing. Some things are a simple fix, while others require a huge amount of troubleshooting.