Discussions

Hi everyone. I made the huge mistake of giving my young son an iPad for Christmas and he put a 4 digit pass code on it. He has forgotten the code and I cant get it to go into recovery mode to reset the pass code. Is there anyone out there that might be able to help?

the directions with this link.  
https://support.apple.com/en-ca/HT204306

I tried that. I go through the first three steps but the device wont go in to recovery mode on my laptop? I dont get the recovery mode message on iTunes????

will need to wipe it and start fresh. All of your saved data will be gone.

No Big Deal. He's got nothing to save. He's just a boy lol.

Have you done it before?  
I cant get my iTunes to recognize the the device.  
I"m so not tekky lol.

Sometimes it's tough to get it into recovery mode. Just gotta get the timing right with the steps and be patient.

A little to technical for me. Do you think GeeK Squad would be able to do it?  
Its just way beyond my skill set.  
Or maybe somebody else in Brandon? Cheaper?

And u have to make sure you have the most updated iTunes on your computer. Check to see if there are any updates.

I PMed you some info on someone who does unlocking for a small fee

Have iTunes open on your computer and iPad cable plugged into it but not into the iPad. Make sure iPad is off. Press and hold the home button and while pressed plug in the cable. Keep the home button pressed as it turns on and it should bring up the 'plug into iTunes' screen. Then you can let go and do a recovery. I've also noticed that while iTunes downloads the software, the device would slip out of recovery, in which case just wait for the download to finish, then do the above steps again.