Discussions

Curious if I am the only one who seems to be having a lot of problems with my internet lately. Things aren’t loading, trying to watch Netflix seems impossible just to get on it some days.  
 
What other options are there for people in the country. I am paying $120 a month for LTE 25 unlimited. It’s seems ridiculous for the amount of issues.  
 
Then I see they are offering the same package to new customers cheaper. I asked for the same price and was told no.  
 
It’s frustrating.

I'm north of Minnedosa and Xplornet was having area wide issues last weekend and earlier this week but my service is now back to normal.  
 
I have LTE50 for $110/mo (plus taxes) and just requested a switch to LTE50/10 after seeing a promo (I need the faster upload for conferencing). Price was $110 but they offered a $10 monthly discount for 12 months. Waiting for the upgrade.

Internet has been off and on all week. Been out completely since last night. This morning still out.  
 
I asked for the new price and was told it’s for new customers only. It’s $20 a month less for the same plan. I am not impressed at all

I was so frustrated with Xplornet’s lack of service that I ordered Starlink. Installed it about a week ago and couldn’t be happier. Download speed of 170 mbps Initial cost of the equipment is a bit pricey but the monthly cost works out to much the same as what I was paying for Xplornet for their less reliable service and speeds. Install of the starlink dish was simple. Must have a clear view of the sky though.

What kind of costs would I be looking at for starlink?

You have to sign up for it and it may take a while for you to get it. I signed up early spring and am still waiting. The equipment is $600 then around $130 a month. Can’t wait to switch from Xplornet to starlink though.

I signed up for my starlink in April and received my equipmemt a couple weeks ago. The delay was because my area didn’t yet have the coverage. Then my next door neighbour ordered his two or three weeks ago and it has just arrived as the satellite coverage is now here . So the shipping timeline is dependent on the satellite coverage at your site.

I called and asked the same thing. They gave me $10 off each month for 6 months. Also, is your router old? We upgraded and it made all the difference. (Best Buy helped us out a lot)

People forget to reboot their routers, should be done regularily. at least once a week.  
Also routers do wear out and need to be replaced.

Lol if you have a decent router, you do not need to reboot it weekly. If the ISP provided a half decent one, maybe every few months at most would a reboot possibly be needed.  
 
Rebooting the router will only solve device connection issues in the house and will not fix poor service quality from the ISP. It may help with slow wifi speeds etc, but the poor connection or overloaded tower from xplornet will not be magically fixed by simply rebooting the router.

My router is under a year old. All my Xplornet equipment was upgraded under a year ago as well as they told me all my connection issues was from their equipment being old. Of course if I wanted that to be replaced for free I needed to get the extra coverage per month.  
 
Glad everyone else seems to be getting discounts. For some reason they won’t budge on mine. I should be able to have 1 person on Netflix and another on an iPad without much issues. Of course they make it sound like I am trying to run too many devices as their excuse as to why it’s so slow