Discussions

I was recently getting quotes to replace my shingles and after expressing my disappointment at the short life of my current shingles was surprised to find that there was a class action lawsuit on these products. Just wondering if anyone has submitted a claim and what their experience has been. Were they successful? Home long did the claim process take? Mine were installed in 2004 so they are halfway through the life span, were installed by a reputable roofing contractor and I have the original quote an invoice from the job. Read a previous post on this topic from 2012 but didn't see a lot of info. Thanks.

Did you get quotes from? The reason I ask is I had my roof re shingled 7 years ago by a "reputable" company and the last year they have been blowing off in large chunks. We estimate nearly 15% loss of shingles already.  
 
Numerous calls to this same company have gone ignored so we are looking at our next step. Not sure if it is poor workmanship, poor product or both but sure would like to know if anyone has more info on how to even get your roof looked at when a 25 year product is falling off your roof in less than a decade.

In Manitoba affected by this.  
 
http://www.bpshinglesettlement.com

had mine replaced a year ago because they were defective. a claim form is available on line. They asked for a lot of pictures to be sent in with the claim, but it did not take long for a settlement.

I was dealing with Boulet Roofing. They've been around for years. My issue is not installation related: I've had no shingles blown off. My issue is they've significantly worn and curled after only 12 years. Claims have to be made to Building Products of Canada Corp. Here's a web link re the claim and also has list of affected products  
 
http://www.bpshinglesettlement.com/

smarsht said "I was dealing with Boulet Roofing. They've been around for years. My issue is not installation related: I've had no shingles blown off. My issue is they've significantly worn and curled after only 12 years. Claims have to be made to Building Products of Canada Corp. Here's a web link re the claim and also has list of affected products     http://www.bpshinglesettlement.com/ "

I had the same so called "reputable company" install their shingles on my home and even though it might not be an installation issue, a "reputable company" would stand behind the product they're installing and assist with getting some satisfaction from the supplier. This "reputable company" did nothing but string me along for a couple of years when they knew very well what they had installed and that there were many more of their customers that were experiencing the same dissatisfaction.  
 
In the end when I paid full price to another company to reshingle my roof they told me of all the things that were done incorrectly by the "reputable cpmpany"!

greenthumb said "had mine replaced a year ago because they were defective. a claim form is available on line. They asked for a lot of pictures to be sent in with the claim, but it did not take long for a settlement. "

We have one of the shingles i:ncluded in this case, but can you tell me more about your experience? Mine are crumbling off the roof, there is nothing left of some of them.  
 
I have the original invoice but it only has an amount for the whole job, it does not have a quantity nor an exact product we were sold.  
 
The company that put them in refuses to return my calls for information, so I cannot get the exact name of my shingles, all I have is one of the many that have fallen off my roof with the serial code on them. I tried to use the online pictures to determine which on I have but some are so similar it is hard.  
 
Is there anywhere else I can go for help in determining my product?  
 
I am so disgusted with the company that did this job for me. No, they probably had no knowledge of the defective product before hand, but their utter disregard of customer service after the fact is shocking. I have always been very pleasant when I call, and never even mentioned that I had any concern over their installation, all I was trying to get was a bit of help to get the information that should have been on my invoice so I can make the claim.  
 
Now I know who is first on my list NOT to get to do the work next time, and I take back all recommendations I have given for them over the years.  
 
ANyone who has made this claim, please let me know if there is anything I need to be prepared for, especially if I cannot determine the exact shingle used. I would really appreciate it.