Discussions

I tracked my shipment and found this:  
Canada Post couldn't deliver your package  
We are sorry that your shipment was damaged in transit and will not be delivered.  
That was four weeks ago and I have not heard from Amazon. I have searched through their customer service and can't find any way to contact them.  
How do I let them know I want them to reship the item?

If you go back to the Amazon website, log in, and go to your orders. There is a tab that says "leave feed back for the seller".  
 
I've had a few items not be delivered and have always been offered a refund. I've had other items be continuously back ordered, never arrived and always been given a refund. I've had a few items I've not been happy with and they have either offered me a replacement or a refund.

Visit their contact page, select the order in question, and you'll be provided a phone number, online chat or email depending on what order issue you choose.  
 
https://www.amazon.ca/gp/help/customer/contact-us  
 
Edited by my_user_name, 2020-10-22 20:29:43

Just reorder  
If not then request refund but when this happened to me I was refunded promptly and I just reordered.

Will be getting a credit to my M/C. And reordered item.