Hamper Program Receptionist
Samaritan House Ministries Inc. is currently hiring for a Front Desk Receptionist at our Food Bank. This position will be responsible for the front desk reception of the Hamper Program. This is a permanent full-time position Monday - Friday 8:30 am - 4:30 pm, with the exception of Tuesday where the hours will be 9:30 am - 5:30pm.
Responsibilities:
- Record client visits in digital hamper program
- Assist new clients with completing the intake form
- Answer phone and respond to messages
- Update client files and complete profile reviews
- Assist clients with shopping for their hamper
- Assist with cleaning bathrooms, hamper area, kitchens, and warehouse
- Update monthly calendar with scheduled delivery dates
- Prepare lists of partner organizations for warehouse staff
- Complete monthly volunteer log sheets
- Create signage for holidays, closures, etc.
- Other duties as assigned
Requirements:
- Must be legally entitled to work in Canada
- Strong communication skills in person, in writing, and over the phone as this is a client facing role
- Ability to lift up to 50 lbs. repeatedly
- Excellent time management, problem solving skills, and the ability to adapt to change
- Highly motivated, flexible, respectful, and non-judgmental
- A team-player who is able to work with both staff and volunteers
- Previous experience in a customer service role
- Willing to provide a Criminal Record and Vulnerable Sector check
- Experience driving a forklift or willingness to obtain certification is considered an asset (training provided)
Please submit your cover letter and resume including 2-3 references to exec@samaritanhouse.net by November 24th at 4:00pm. Please indicate which position you are applying for. We thank all who apply, only those candidates chosen for an interview will be contacted.
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Posted Friday, November 14, 3:27 PM
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