Discussions

Hi all  
just wondering if everyone is aware that CAA no longer accept the monthly payment deal for their Service . Just spent some time on the phone with reps there and still somewhat confused with their answers

Mine still comes out monthly. Unless it’s on new plans!?!?

I pay mine upfront. Always have.

just to be clear I have been a member for 10 Years and always paid it monthly from my Bank . Then December I get a letter , which I didn't open straight away, thinking it was the renewal , which just rolls over to the new year "normally' so I call and am told no we don't do monthly payments anymore .  
So after some thought about , so why didn't I get some communication telling me this , I call again speak to another rep who tells me last payment taken in Oct then my account was frozen so they cant draw the money. When I check back through my Bank last payment was actually taken in Nov and there was enough funds in the bank to take the required amount.  
As of today I still have not had a notice of intent to cancel the monthly payment deal or my renewal notification .  
If you pay yours yearly well good for you. I opted to pay monthly, as the difference is peanuts and rather in my bank than theirs.  
Not really getting any result on calls but will pursue it with Senior supervisor or Management

Just spoken with another rep who could give me an answer . They no longer do the monthly payment plan . I suppose any notices about this were caught up in the Postal strike and will arrive any day now

I've been a member for over 25 years!!  
Definitely would look into other plans because of this.

My withdrawal came out as usual on Jan 2nd.

Usual $10 monthly payment came out of my account Jan 2nd. The renewal letter I got in December indicated they would withdraw monthly payments as usual.

I emailed CAA regarding the monthly payment plan. They confirmed their new "system" can't accommodate monthly withdrawals.  
I have the top coverage and an associate card.  
The monthly payment plan worked for this.  
After 30 years I'll either change to one basic plan or look elsewhere.  
 
What other road side coverage plans are out there?

They are still taking my monthly payment off my credit card-no problem as of Feb 2nd payment.  
 
For those of you saying they no longer do monthly, were you using your bank account? Or credit card?

They are still taking my monthly payments but it would appear that once my year ends in July then it won’t renew monthly, I would have to pay all upfront to keep my membership

If some got a letter In December saying g they can no longer withdraw money monthly-yet I got a letter in December saying my payments will be monthly as usual. My new plan started Jan 1st.

Just got a letter that CAA is now discontinuing the "kids go free" benefit. The letter said that it's "due to a system change". But if we want our kids to still have their own coverage, we can add them as an associate member "for a reduced rate". I'm calling BS on this. If you want to offer the kids benefit, then make sure your new system can handle it, or find a way to make the system work. If the system really can't do it, then offer the associate membership at $0.00 if the kids are under a certain age. Sounds like they just don't want to keep offering the benefit and have given us all a nonsense reason. Why not just tell the truth?