Joined: Jun 2015
Posts: 107
Cell Mechanics
5/15/2024 at 2:17 PM
I have Rogers insurance on my phone, so only CM is allowed to fix my screen if it's broken. I brought in my phone with a very simple break, and thought I'd be getting my free repair. They called about an hour in and said the frame of the phone was broken too, so they'd have to fix that and I'd have to pay an extra $150 through Rogers to get that fixed. My phone had VERY minor screen damage. I had put off fixing it for months becuase it was no big deal. I said I'd rather not even get it fixed then, and they said oh, it's already taken apart, you have to. Man, was I ever mad. It was enough to make me cancel the Rogers insurance over it. It reminded me of a dishonest mechanic opening up your car and then finding all sorts of "problems.". I'll never do business with them again.