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Bell cell phone, no service

Bell cell phone, no service

michelledawn
Joined: Mar 2010
Posts: 14

michelledawn
Joined: Mar 2010
Posts: 14

Bell cell phone, no service
8/3/2015 at 7:34 PM

is anyone else who uses bell mobility not able to make calls or text messages right now?
Hunterkr07
Joined: Dec 2010
Posts: 279

Hunterkr07
Joined: Dec 2010
Posts: 279

I also have Bell
8/3/2015 at 8:10 PM

But my service is fine. Im actually on hold on my phone right now, but I have noticed the service (for me) tends to go in and out.
TC1979
Joined: Apr 2011
Posts: 86

TC1979
Joined: Apr 2011
Posts: 86

Bell Issues
8/4/2015 at 11:03 AM

I am having issues with Bell, no cell service with incoming or outgoing calls. Now unable to receive text messages.
Has your phone started working properly yet?
KalKar
Joined: Nov 2013
Posts: 10

KalKar
Joined: Nov 2013
Posts: 10

Telus
8/4/2015 at 11:08 AM

I'm with Telus and have been having problems sending/receiving text messages and making calls since around 7pm last night. Hasn't gotten any better this morning either.
Piffer
Joined: Feb 2011
Posts: 317

Piffer
Joined: Feb 2011
Posts: 317

I don't think
8/4/2015 at 11:31 AM

it is a provider issue. I think it is an equipment issues as I an on Rogers, my neighbor on MTS and my husband on Virgin and we have all had very selective service since Friday at about 5:30.

These companies anger me in that they make huge dollars but don't upgrade their equipment far often enough.
beautyfly
Joined: Sep 2006
Posts: 115

beautyfly
Joined: Sep 2006
Posts: 115

bell
8/4/2015 at 11:52 AM

I have Bell and have had no issues with calls or texting.
dlew
Joined: Aug 2012
Posts: 193

dlew
Joined: Aug 2012
Posts: 193

Telus and Bell towers
8/4/2015 at 12:37 PM

Are new with updated equipment. Odds are the storm messed some of the equipment up.
michelledawn
Joined: Mar 2010
Posts: 14

michelledawn
Joined: Mar 2010
Posts: 14

still no service
8/4/2015 at 12:55 PM

I still have no service. I had service when I was out today and was able to make some calls but when I got home it was back to just emergency calls only.

It has always worked in my house before so I know that's not the issue. I'm getting pretty ticked about this and after talking to Bell I still have no answers.
coffeefan
Joined: Nov 2010
Posts: 2101

coffeefan
Joined: Nov 2010
Posts: 2101

....
8/5/2015 at 8:18 AM

Is it working yet?
TC1979
Joined: Apr 2011
Posts: 86

TC1979
Joined: Apr 2011
Posts: 86

still
8/5/2015 at 9:18 AM

Still have zero cell service for incoming or outgoing calls. Bell Customer Service blamed it on their own upgrading of equipment. I am on my way to the Bell Store soon.
michelledawn
Joined: Mar 2010
Posts: 14

michelledawn
Joined: Mar 2010
Posts: 14

...
8/5/2015 at 9:32 AM

Still not working, I'm seriously thinking of cancelling my service with them.
Marv
Joined: Jul 2005
Posts: 185

Marv
Joined: Jul 2005
Posts: 185

Bell
8/5/2015 at 9:37 AM

I have an iPhone 6 with Bell and I have had zero issues.
TC1979
Joined: Apr 2011
Posts: 86

TC1979
Joined: Apr 2011
Posts: 86

Store Clerk
8/5/2015 at 2:08 PM

Clerk at the Bell Store said a tower in the west end is down, they are waiting for a technician to fix it.
coffeefan
Joined: Nov 2010
Posts: 2101

coffeefan
Joined: Nov 2010
Posts: 2101

...
8/5/2015 at 2:36 PM

My grandparents have bell and theirs wasn't working either.

I was thinking of switching but cannot have it going down. Let me know when it's up and running
coffeefan
Joined: Nov 2010
Posts: 2101

coffeefan
Joined: Nov 2010
Posts: 2101

also
8/5/2015 at 2:39 PM

Their phones are supposed to work off MTS towers so how can one of their towers being down causing the issue? My grandparents live north of Brandon and would be hitting a different tower.

Hmmmmm????? Sounds like they really don't know what the issue is
coffeefan
Joined: Nov 2010
Posts: 2101

coffeefan
Joined: Nov 2010
Posts: 2101

...
8/6/2015 at 8:23 AM

Is it up and working yet?
Marv
Joined: Jul 2005
Posts: 185

Marv
Joined: Jul 2005
Posts: 185

Service
8/6/2015 at 9:42 AM

Mine has never stopped working. Not sure why others are having issues.
beautyfly
Joined: Sep 2006
Posts: 115

beautyfly
Joined: Sep 2006
Posts: 115

same as Marv
8/6/2015 at 10:18 AM

I have had no issues as I stated earlier in this thread and continue to have no issues ... Have an IPhone 5S...