Discussions

Just curious as to why, when someone calls to find out who the specific Dr. that is practicing that day, there's a policy that they can't divulge that information over the phone. I find that troubling, because I don't want to have to drive down to the clinic, just to find out it's a Dr. I don't want to see. I don't understand this policy, I can understand if you want to find out a few days in advance, but for the very same day that just ridiculous.

If your concern is important enough you should be willing to see whichever Dr is available at the clinic you chose. If it's not an urgent matter than make an appt with your family Dr. You also could call your Dr's station/office if you can't wait for an appt and ask which day they are to be at walk in. Usually they provide you with that.

Too many people were using it to just see a fave Dr, or their own Dr., without having to make an appointment, taking away from the people who were desperate to see any Dr. As above poster stated, if it's necessary you will see any doctor available, if it's not make an appointment to see the doctor you want to see.  
Doctors want their specific patients to make appointments. That's how they get paid. Not to just see them all on the one day they do walk-in.

I can see why information is not given out ahead of time about which Dr. is on walk-in because then people will be more likely to wait until the day that their favorite Dr. is on walk-in to go, which takes away from patients who really need the walk-in service.  
 
However, I do not see any reason that a person could not call in and ask which Dr. was currently at walk-in. It is a patients right not to have to deal with a Dr. that they do not wish to have care for them. What would be the difference in calling ahead, or just going there, seeing the Dr. name on the board, and leaving if you aren't comfortable with that Dr. Most people will not spend their entire week calling every single day until they find out their favorite Dr. is at walk-in.  
 
It is usually not that difficult to get in to see your own Dr. when it is not an urgent matter, so most people would probably wait the couple weeks it may take too get an appointment. And if it is very urgent, again, your own Dr. can usually get you in quickly, or in certain cases, they will meet you over at emergency, or the admin. staff will tell you if they happen to be on walk-in.  
 
One time, I had a very urgent issue, and called my family Dr. right away, and they told me he happened to be on walk-in, and to go see him. If my kids are sick, but not in need of immediate attention, we usually get in the same day, or the next day at the very worst.

and don't use walk-in unless you are sick enough to see whomever is available. Your complaint seems a bit ridiculous.....you are either sick or not sick.  
 
Sorry but this is just my opinion.

Just say that you don't want to see Dr. X, and could they at least tell you if it's him/her or not. I've done this and they've told me.

I can see why walkins don't want people calling about who the doctor is at walkin .The receptionist has to fill out req's for referrals to specialists ,help the doctor with procedures , and do other tasks than just answering the phone  
I do not want to stand there waiting to be checked in while 10 people call to see who is on walkin  
It is not your right to see what doctor you want...it is your right to have health care...if you have a problem with who see ...it should be up to you to drive down there and find out ...not expect them to pay someone extra to answer the phones  
 
 
 
 
Edited by *sigh*, 2015-08-19 16:55:06

I had called walk in (knowing they couldn't disclose Drs names) and just asked the gender of the walk in doctor and they seemed willing enough to disclose that, as I wasn't comfortable seeing a male doctor.

I agree...whats the big deal...I can never get in to see my own doctor if I am sick...I have no choice to go to a walk-in...it would be nice if I knew he was working that day at the clinic...but we have a handful of great doctors in Brandon that are pretty good...why is it when you see your doctor you feel wonderful...and when you cant see him or he is away...you are not sick...but we are so lucky to have walk-in..count our blessings people...