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Update: Library introduces Contactless Book Delivery during pandemic

Posted by Adam in Education, 3/26, 10:48 AM

Update from Brandon Public Library; April 1, 2020:
"Due to the high volume of demand, the Library will no longer be taking requests for the Contactless Book Delivery Service as of 12:00 am on Thursday, April 2. Once we’ve caught up with our current requests and the situation allows, we look forward to resuming the service."

The original story from last week appears below:
* * * * * * * *

Faced with the temporary closure of it’s Downtown Brandon branch and all other locations in response to the COVID-19 pandemic, the Western Manitoba Regional Library is set to get creative in an effort to safely continue to connect local folks with books and other content during this unprecedented time. 

The WMRL shared on Wednesday that beginning next week it will be offering a Contactless Book Delivery service from its Brandon Public Library location, making its collection of approximately 100,000 books available at the doorstep of homes within the city. 

Folks are able to search availability through the Brandon Public Library’s regularly updated online catalogue on the WMRL website. Requests for books are then able to be submitted either by email or phone with a maximum of ten items per request (note that the online catalogue has a reservation link, but library staff are asking that delivery reservations be made by phone or email at this time). Deliveries will then be made on Tuesdays and Thursdays, with patrons then keeping books until the library re-opens. Delivery will be focused on Brandon city limits and books available at the Brandon Public Library.


Brandon Public Library (submitted)

In line with social distancing measures and ensuring the health and safety of all involved, deliveries are made in a contactless manner. Drop-offs are made on one’s doorstep, with recipients asked to wait until the delivery driver has returned to their vehicle following drop-off before retrieving their delivery. As part of the service staff will adhere to strict handwashing guidelines with gloves worn during deliveries. 

A membership is required to sign out books, with the library offering the opportunity to take out new memberships by phone or email. Memberships are available at no additional cost to city residents. 

In addition to books, the library offers nearly 10,000 other items across content types including DVDs, magazines, newspapers and audio books which are also being made available through the delivery service.

More details on the Contactless service, which launches on March 30, can be learned at:
https://wmrl.ca/about-us/wmrl-contactless-book-delivery/ 

Aside from physical content, the library continues to offer access to a wide assortment of digital content including a selection of more than 9,600 digital e-books available for checkout for reading on mobile devices. More details on that content can be found at https://wmrl.ca/eresources/ 

The WMRL drew significant local interested earlier this month when it was announced that it was planning to open a satellite location in Brandon’s Shoppers Mall. Arrangements continue to be made with an eye on an early May opening.  If the health situation hasn't stabilized by May, the Shoppers Mall library will open whenever it is safe to do so.

The Brandon Public Library’s physical downtown branch has been closed since March 17 and plans to remain in that state until April 14, to be re-evaluated closer to that date amidst the response to the COVID-19 pandemic. The branch can be contacted any time by e-mail at info (-at-) wmrl.ca or by phone at 204-727-6648 between 9-5, Monday through Friday.

Photo: submitted

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