Coordinated Access Intake Supervisor
Samaritan House Ministries Inc. is seeking a full-time Coordinated Access Intake Supervisor to join our Safe and Warm Shelter team. This is a full-time term position including evenings, weekends, and on-call rotations from April 1, 2026-March 31, 2027 with the possibility of extension.
Duties:
Following the successful completion of a training period, the role will be responsible for:
- HIFIS expert for Safe and Warm which includes on-going training for team
- Ability to create HIFIS training material and lead training sessions with staff in a professional manner
- Point of contact for the organization regarding HIFIS database and Coordinated Access system
- Supervise staff along with the Shelter Manager to create a healthy, respectful, and psychologically supported work environment
- Participates in Coordinated Access/HIFIS meetings on behalf of the organization representing the organization in a professional manner
- Be on call to assist staff with issues or fill in for absent staff for shifts
- Liaise with security staff on shifts to make sure guidelines are being followed
- Supervise students doing practicums, including developing projects for students to complete
- Maintain HIFIS and excel database in order to provide accurate reporting information to community and funders upon request
- Maintain confidentiality and privacy regarding the guests of Safe and Warm
- Take direction from Shelter Manager regarding potential tasks to complete during their absence
- Attending shelter staff meetings with Executive Director
Qualifications:
- Must be legally entitled to work in Canada
- Preferred education in Social Work or combination of other professional experience
- Experience supervising staff and maintaining a safe, healthy work environment
- Experience training staff using various tools like Power Point, manuals, etc.
- Training in Non-Violent Crisis Intervention, First Aid, Mental Health First Aid
- Able to provide a Criminal Record Check, Vulnerable Persons and Child Abuse Check upon hiring
- High level computer skills using HIFIS, Word, PowerPoint and any other technology tools
- Class 5 Driver's license required
To be considered, please send your cover letter and resume including 2-3 references to shelter.manager@samaritanhouse.net by March 25th at 4:00pm. Please indicate in the subject line the title of the position you are applying for. We thank all those who apply for their interest, however only those who are selected to interview will be contacted.
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