Discussions

I submitted my taxes on the night of March 12. After about more then a week I called them to witch I got told its being processed just wait longer. I did that and at 2 weeks called again and was told that someone had started working on it but not much more then that. I called again at 2.5 weeks and was told their “working on it” and it will take as long as it takes. If I don’t receive my refund or notice of assessment by April 10th to call again and see whats going on, but could be done anytime from tomorrow to mons and mons from now.  
 
My question is was anyone else stuck in this process for this long (almost 3 weeks now) or anyone know why its taking so long, last yr I had my return done in like 9 days! I think my returns simple t4 slip and a few other slips and disability for a dependant same as what I claimed last yr almost. This just seems like its going to take forever and could use the refund sooner rather then later

There was something on the news about this last week- something to do with Netfile I believe. My taxes were filed yesterday and my NOA will be ready April 8 as per my CRA account.

The cra website was down for 1.5 days and netfile was down for aprox 2 days but my return was submitted before that happened unless there was sos other issue im not aware of.

Filed electronic march 8 and got it back direct deposit just yesterday (march 29)

Normally takes 2 to 4 weeks to get my refund but last year after 4 weeks I called and was told it would be another 4 weeks. Next time I called...another 4 weeks.then another 4 weeks. I mailed it the first week of March and finally got my refund in late July. Problem was I claimed a new credit and that caused the delay. They never asked for any extra paperwork, they just sat on it for months

Guy I spoke to said it was in wpg tax center. The last time it was looked at was March 14th. He said to call back after May 8th.  
My spouse got their assessment a week ago dated March 14th.  
Like I seriously don’t know why the hold up.  
I filed by efile too.  
I should of just filed late like I always do!!

Is it possible that the Disability Tax Credit certificate for your dependent expired? If so, that's very likely to hold up the show.

Certificate in question does not expire until the 2019 tax year so should be dine for the 2018 year.

Regular returns that do not i:nclude medical, disability, dependants, t2200’s, or moving all take longer as they have steps to prove the claims are accurate and allowed. The minimum time this year is about ten days and the farther passed mar 5 you get the longer it’s taking. Not sure why anyone would be calling in to check after a week? And the more calls going in is a tad less productive as those are generally the ones doing those types of claims. Computers process regular claims, people process the rest. In a nut shell calm yourself and wait. There’s 100’s of 1000’s of people that need to file just keep that in mind considering we all have the same time frame for filing each year. Just saying

Generally those types of returns will process through and be followed up after-the-fact. Very few have up-front processing unless there's clearly an error. I have had most of those types of claims over the years and it has never delayed the return, but they almost invariably get picked up on verification projects in the summer and fall. (exception: new disability certificates for our daughter... but for years where there's an active certificate on file it goes through the same as any other) I haven't worked at the tax centre in 10+ years, but even then upwards of 90% of efiled and netfiled returns went through without human intervention.  
 
But you need to keep in mind that returns are processed by overnight runs multiple times a week, but only usually 3 times per week even at peak (i.e. not every night). So if you're unlucky enough to catch right after a run, and then with the problems they've been having, it could delay processing by several days or even a week.  
 
Also, it's important to note that if you're phoning you're not delaying processing, LOL. Each workflow has their own dedicated staff, so the people answering the phones are not the same people that are working in Error Correction or Data Entry, for example. Tons of term staff are hired to do the work. If you really don't get your NOA (Notice of Assessment) after a few weeks, that's certainly a legitimate reason to call.

I mailed by post, my return on March 11th and my refund was in my account on March 25th. Faster then last year.

My 2019 taxes were asses but only way I learned about it was because the cra sent me an email saying my address was changed and it wasn’t. Saying I was assessed but cannot view it until the 11th of April, so viewed it a diff way and its exactly what I came to when I sent it in. Gotta love tax time. Hope to get my money soon.

Whoopsie meant assesed not asses (fat gingers, darn you!)

Or even assessed